Archive for December 11th, 2009

Without question, the relationships you build with your customers often affect their confidence in your business, repeat business and overall buying decisions. Shops that have satisfied customers tend to be more profitable, especially in a weak economy. By aligning your business goals with great customer service, you will come closer to realizing a perfect business model. We recommend the following link to Motor Age Magazine, which provides tips on better business practices. Click here.

Friddle: The world’s first speeding ticket was issued in which U.S. city?
Check our blog next Friday for the answer and another Friddle.
Last Week’s Friddle: Which automaker was the first to introduce a hybrid gasoline-electric car to the United States marketplace?
Last Week’s Friddle Answer: Based on the Honda J-VX concept car, the 1999 two door Honda Insight was the first commercially available hybrid gasoline-electric car in the United States. With its optimized aerodynamics and lightweight aluminum structure, the Insight achieved EPA mileage ratings of 61 mpg city and 70 mpg highway.













