Martin Truex, Jr., running a JASPER 4-Speed Transmission, won Sunday's Monster Energy NASCAR Cup Series I LOVE NEW YORK 355 at The Glen. Cars using JASPER products occupied the top seven finishing positions, and eight of the top ten. Kyle Busch, also with a JASPER 4-Speed Transmission, won Saturday's NASCAR Xfinity Series Zippo 200 at Watkins Glen.
The Jasper Engines & Transmissions Driveline Division supplies 4-speed Transmissions to Stewart-Haas Racing, Joe Gibbs Racing and Furniture Row Racing for the 2017 Monster Energy NASCAR® Cup Series season. JASPER also supplies 4-Speed Transmissions to Furniture Row Racing driver Erik Jones, who drives the #77 Toyota this season. “With the #77 team coming on board with JASPER this year, and the other teams using more of our product, it’s only good news for JASPER,” said Terry DeKemper, JASPER Driveline Division Manager. “Our success is attributed to our engineering staff and Associates within the department with many years of experience, all working together to produce a great overall product.
JASPER's quality has been proven on the race track and in the vehicles of millions of Americans. JASPER is 100% Associate Owned, and our Associates make sure that continued quality is in each and every drivetrain product they produce. Now, let us help provide you and your customers with products built for the race of everyday life. Give us a call at 800-827-7455 or visit us online at http://www.jasperengines.com.
Have a Great Week!
Jasper Engines & Transmissions
Jasper Engines and Transmissions is excited to announce the addition of the Chrysler 65RFE and 66RFE to its remanufactured transmission line!
These transmissions are available for the following applications:
Jeep Grand Cherokee
RAM 1500, 2500, 3500 Trucks
“Many of our improvements center on the TCC circuit in the valve body,” said Brad Boeglin, JASPER New Product Development Group Leader. “We 100% ream the TCC limit valve and install a hardened sleeve to restore hydraulic integrity to the circuit. This reduces the chance of cooler flow loss and overheating.”
“We also replace the TCC accumulator spring,” added Boeglin. “This eliminates the chance of harsh TCC engagement due to a broken spring.”
The JASPER remanufactured Chrysler 65RFE/66RFE is covered by a 3-Year/100,000-Mile nationwide, transferrable, parts and labor warranty. Full warranty disclosure is available upon request. For more information on the complete line of JASPER remanufactured transmissions, log onto www.jasperengines.com or call 1-800-827-7455.
Ginger Ravella, a Folds of Honor recipient, recently posed with a JASPER® remanufactured Chevy 350 engine, and the JASPER Associates who produced it at our Willow Springs, MO facility.
This is their story...
Major Troy “Trojan” Gilbert, U.S. Air Force, age 34, was killed in action while flying a combat mission in Anbar Province, Iraq, on Nov. 27, 2006, in support of Operation Iraqi Freedom. Major Gilbert saved 22 Special Forces soldiers the day he lost his life. He left behind a wife and five young children.
Since 2007, Folds of Honor has carried forth this singular, noble mission: To provide educational scholarships to the spouses and children of America’s fallen and disabled service-members. Our motto says it best "Honor their Sacrifice. Educate their Legacy." Major Gilbert’s children were some of the first recipients to receive scholarships. Ten years after his death, they are all thriving in a private Christian school in San Antonio. The oldest attends Southern Methodist University in Dallas, TX.
Major Gilbert’s widow, Ginger, is an international motivational speaker. She shares her family’s testimony of loss, faith and patriotism. Through Folds of Honor, she and her family met award-winning country music artist, Lee Brice. They connected over his number-one chart hit “I Drive Your Truck”.
Through Lee Brice, his manager, friends and Ginger’s new husband, Colonel Jim Ravella (a widower himself), Major Gilbert’s old pick-up truck was found in Arizona, and brought back to the family after 10 years. It was given to Ginger and her children live last year at the ACM’s (Academy of Country Music) Party for a Cause in Las Vegas. Iron Cross Automotive out of Tulsa, OK worked to restore, refurbish and transform the old truck. Jasper Engines and Transmissions and Seymour’s Garage of San Antonio and have teamed up to fully restore the drivetrain for the family.
Major Gilbert’s children will enjoy the third-generation 1992 Chevy Silverado 1500 for many many years to come thanks to patriotic Americans who are thankful for the sacrifice the Gilbert family has made in defense of this great nation.
Jasper Engines & Transmissions is sponsoring the Town Hall Academy, hosted by Carm Capriotto of Remarkable Results Radio; a program to help automotive aftermarket professionals improve their business – one lesson at a time. One great aspect of Town Hall Academy allows service professionals to learn from their industry colleagues in a round table forum. There are new ideas and perspectives shared from aftermarket professionals who have a passion for the topic of discussion. The following topic, with respect to providing exceptional customer service, has been provided by Carm himself. Please read and 'click' on the link for access to the podcast... enjoy!
Carm Capriotto for JASPER (Blog 1 of 6)
Finding differentiation is easy if you commit to doing something better than anyone in your market. It is just good business to have a strong business culture (code of conduct), documented processes, great systems, strong customer relationships, quality workmanship and controls, a training culture, cleanliness and the biggest of them all customer service.
Have you ever felt the extra special treatment at a luxury hotel when you’ve asked the hotel concierge for help with something? Haven’t you always felt like a dignitary; as if you were the most important customer at the hotel?
Conceptually, luxury hotel level concierge service is the basis of this discussion with your industry colleagues; shop owners Bruce Howes, Jeremy O’Neal and Dave Kusa. Together, this panel remarks not only the value of top level customer service and what it means to your business but what they are doing to go above and beyond the standard.
“True Concierge Service is not a company policy. It is a code of conduct that everyone in your company adopts.” When customers experience a higher level of customer service, exceptional treatment and follow through, they remember it more than the service you performed.
In this enlightening Town Hall Academy, you will hear about business culture, quality controls, cleanliness, loaner cars, and creating a more loyal customer. The discussion continues with ‘one free thing’, a token gift, and how deep should a concierge level of service go.
We are always so time challenged to attend or participate in great seminars, so dig into these Academy sessions. Set aside your own time to engage with your industry colleges as they pay it forward. Go here to listen or watch the lesson. Enjoy it like a documentary, learn like a seminar.