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Newsletter Archives Page 2

DECEMBER 2018

Features: Customer Profile: Hess Tire Service, Sacramento Branch Opens, JASPER Expands Chrysler 68RFE Product Line, Craig Hessenauer: Five Reasons A Customer Should Choose A Remanufactured Engine, and JASPER In Particular, JASPER Earns Business of the Year Honors, GM 6L80E Product Line Expanded, JASPER Offers Expanded Chrysler 5.7L HEMI V8 Product Line, Carm Capriotto: Seeding Our Future Technicians is Your Responsibility, Bob Cooper: The One Word Your Customer Wants to Hear

OCTOBER 2018

Features:Customer Profile: SS Diesel & Auto, JASPER Offers DiabloSport i3 Programmer for GM 5.3L with DOD/AFM Delete, Chrysler 62TE Product Line Expanded, We Have Our Calendar Winners for 2019, Marion Miller: ADA Website Guidelines Now Enforced - How Does This Affect Your Shop?, Carm Capriotto: Concierge Service, Bob Cooper: A Shop Owners Checklist to Creating Team Spirit

AUGUST 2018

Features: Customer Profile: Terry’s Transmission, Forbes Recognizes JASPER as Best Employer, Jacksonville, Florida, Branch Opens, JASPER Announces Core Supplier Award Winners for 2017, Craig Hessenauer: Do They Know What You Know, Carm Capriotto: Technician Training Strategies & Rewards, Bob Cooper: The New Rule of Marketing: Marketing Your Shop in the Age of Social Media

MAY 2018

Features: Customer Profile: Archer Automotive & Tire, JASPER® Offers Remanufactured 2.4L Ecotec Engine, Call for Entries to JASPER 2019 Calendar, JASPER Expands GM 6L80 Availability, JASPER Expands Chrysler 62TE Product Line, Mike Smith: Apples to Apples, Carm Capriotto: Fleet Business: A Great Opportunity for Sales Growth, Bob Cooper: Four Interview Tips that Will Help You Hire the Superstar Techs

MARCH 2018

Features: Customer Profile: Smitty’s Garage & Detailing, JASPER® Partners with Indiana-Led Student Business, JETT Endowment Reflects on Successful 2017, JASPER® Acquires Greensboro Distributorship, Phoenix Branch Top Award Winner from JASPER Sales Banquet, JASPER Drivetrain Remanufacturing Facility Earns VPP Star Safety Certification, Joe McDonald: What Does it Take to Find a Great Work/Life Balance?, Carm Capriotto: Six To-Do’s for Customer Retention, Bob Cooper: Ethical Sales & Full Disclosure

JUNE 2017

Features: Customer Profile: Cooper Service, JASPER® Offers TwoYear Warranty on 6.0L PowerStroke and 6.6L Duramax Complete Diesel Engines, Scan This QR Code for Duramax Tech Update Videos, JASPER® Prepares High School Students for Career Opportunities, DeLorenzo Named JASPER® Manager of Process Control and Sales Support, Country Singer Visits JASPER®, Promotes Retreat for Wounded Warrior Veterans, Exceptional Customer Service, Chip Morris: Internal Customer Service, Bob Cooper: Know Your Numbers

DECEMBER 2016

Features: Customer Profile: Dennis Road Automotive, JASPER Updates Early-Style Chrysler 5.7L HEMI Valve Seats, Jasper Authentic Joins Gas Division in Downstairs Work Area, JASPER Announces Calendar Winners for 2017, Joe McDonald: What Gets Measured... Gets Done, JASPER Acquires Adjacent Hotel Property, Bob Cooper: Eight Important Tools Every Service Advisor Needs in Their Tool Box

AUGUST 2016

Features: Customer Profile: Skips Auto Repair, JASPER Offers International MaxxForce DT Running Complete Diesel Engine, Top-4 for Morgenthaler in Oklahoma, Your JASPER Customer Advisory Council, Willys-Overland-Knight Registry Visits JASPER, JASPER: Your One-Stop Source for Air & Fuel Components, JASPER Drivers Win IMTA Team Championshi, AE Tools Offers Aftermarket Repairers OEM-Level Diagnostics and On-Car Technical Support, Bob Cooper: Seven Tips on Delivering Extraordinary Service

MARCH 2016

Features: Customer Profile: Arlington Automotive, JASPER Continues Gas Division Renovation/Relocation, Jasper, Indiana, JASPER Offers Subaru Remanufactured 2.5L SOHC Boxer Engine, Orlando Repeats as Top Branch at JASPER Sales Banquet, Morgenthaler Top 5 at B.A.S.S. Southern Open, Remembering Sameer Mehta, JASPER Driveline Division Supplies Transmissions to Stewart-Haas Racing in 2016, Ken Williamson: What Your Customers Expect From You

OCTOBER 2015

Features: Customer Profile: Truetech Automotive, Luke Bawel Named JASPER Vice President of Integrated Logistics and JIS, Jasper, Indiana, Remanufacturing Facility Earns VPP Star Certification Extension, JASPER Diesel Engines Used in Glider Launchers, A JASPER Letter of Thanks, JASPER Announces Calendar Winners for 2016, Craig Hessenauer: Open For Business, Bob Cooper: A Shop Owner’s Guide to Staying Ahead of the Competition

JUNE 2015

Features: Customer Profile: AG Diesel Repair, JASPER Offers Remanufactured Ford 6R80 RWD and 4WD Transmissions, Toyota A750E and A750F Transmissions Available from JASPER, Bueltel Named Chief Financial Officer of Jasper Engines & Transmissions, Powell Named JASPER Director of Branch Operations, Morgenthaler Earns Another Top-10!, JASPER Hosts JETT Fundraiser, New JASPER Look, Same Great JASPER Service, Bob Cooper: The Most Powerful Lady in The Auto Repair Industry

JANUARY 2015

Features: Customer Profile: Lewis County Fleet Services, Canada Post Utilizes JASPER in LLV Project, Jasper Eco-Tech Shines Brightly at Power Drive, JASPER Calendar Winners for 2015, Morgenthaler Gears Up for Busy 2015 Schedule, JASPER Endowment Group Extends Grants to Area Charities, Richard Olson: The Importance of Written Goals in Accomplishing What You Want in Life, JASPER Opens South Bend, Indiana, Branch

JULY 2014

Features: Customer Profile: Fountaindale Auto Center, Menke's Auto Repair Named Top Auto Repair Facility in The Country, Differential's New Home/Remanufacturing Method, Dana 44 Rear Differential for Nissan Titan Available, Effectively Using the JASPER Co-op Advertising Program, Mustang Car Club Visits JASPER, Craig Hessenauer: What A Great Place to Be!, Bob Cooper: Why Do Most Shops Fail?

MARCH 2014

Features: Customer Profile: Tire and Auto Service Center, Remanufactured Late-Model GM 5.3L Engines Now Available, Ford 4.6L/5.4L 3-Valve VVT Oil Pump Update, JASPER Offers Co-op Advertising Program for Qualified Installers, Seattle Branch Takes Top Award from Annual Sales Banquet, myjasperaccount.com Makes Core Pick-Up Easy, JASPER Announces ‘Do It Right’ Winners for 2013, Bob Cooper: Selling Auto Repair in 2014

NOVEMBER 2013

Features: Customer Profile: Marysville Motor Cars, Brian Weeks: A VSM Can Help Your Business, JASPER Calendar Winners for 2014, Big Block Chevy + JASPER = One Happy Customer!,GM 3.6L High-Feature Engine Available, Street Rodder Road Tour Visits Jasper Facility, Craig Hessenauer: I Was Blind and Now I See, Kolene Era Ends at JASPER, Bob Cooper: Selling at Car Delivery

FEBRUARY 2013

Features: Customer Profile: Red's Garage, JASPER is Ready for Racing in 2013, JASPER CNC Machining Makes for Efficient Remanufacturing, '32 Ford Transmission Get Authentic, Craig Hessenauer: Your Most Valuable Player, JASPER's Rolling Showcase Prepares to Roll Out!, Bob Cooper: Should You Be Open on Saturday?, JASPER Announces "Do It Right" Winners for 2012, Indiana Senator Makes JASPER Visit

OCTOBER 2012

Features: Customer Profile: Ewing Automotive, JASPER Performs Upgrade to 6.0L International HEUI Injection Pump, JASPER's Steel Torque Plate Boring Process, JASPER Installer Helping Haitians in Need, A Strive-To-Thrive Testimonial, Bob Cooper: Know Your Key Performance Indicators, The JASPER LEAN Initiative.

MAY 2012

Features: Customer Profile: Hale's Automotive, JASPER Celebrates 70-Years of Remanufacturing, Ken Williamson: Tips to Improve Sales and Customer Satisfaction, Jasper Indiana Remanufacturing Facility is VPP Star Safety Certified, Robert Pickett... IMTA Master Truck Driver, 47RE/48RE Update from JASPER, Concentrating on Concentricity, Bob Cooper: Seven Tips for Delivering Extraordinary Service, 70-Years of JASPER History & Growth

DECEMBER 2011

Features: Customer Profile: Dallas Auto Repair, JASPER Installer Earns BBB Integrity Award, Crawford County DOJO Upgrades, GM Vortec 2900 Available from JASPER, Cavitation - Your Cooling System's Worst Nightmare, We Have Our Calendar Winners for 2012!, Bob Cooper: Eight Keys to Selling Auto Service, Your JASPER Customer Advisory Council

JULY 2011

Features: Customer Profile: Gill's Service Center, What's "New" at Jasper Authentic Custom Drivetrains, JASPER Sponsors Ohio Rodeo, A Strive to Thrive Testimonial, Craig Hessenauer: 2011... Failure to Communicate, Crawford County Expansion Complete, Gary Witte... JET Transit Master Truck Driver, 5R55N/S/W... Check Those Fluid Levels

FEBRUARY 2011

Features: JASPER NASCAR Driveline Division Ready for 2011 Racing Season, Customer Profile: Powell's Service Center, Cam Bore Alignment Station Reclaims Ford Modular Heads..., Ohio Shop Gets 'Strive to Thrive' Makeover, Craig Hessenauer: 2011... Your Rainbow of Opportunities

OCTOBER 2010

Features: Customer Profile: Mastertech Auto Repair, Duramax Running Complete Diesel Available, Cummins 6.7L ISB Complete Diesel Available, Jim Davenport: A Good Detective Uses A Good Scope, Model A's Motoring to JASPER, Don't Forget The Parts Kit, JASPER-Sponsored Tournament A Success for Special Olympics, JASPER Offers Chrysler 62TE..., Fuel Components Offered for Complete Diesel Engines

MAY 2010

Features: Customer Profile: Alamo Heights Garage, JASPER Includes Gearbox with AWD Transmissions, JASPER Researches Damage to GM Aluminum Front Differential Housings, Jim Davenport: Collor Flushing... Not So Cool, Craig Hessenauer: 2010... I Can't Wait

DECEMBER 2009

Features: Customer Profile: R & S Automotive, A Keeper is Cheaper, Jim Davenport: The Good Detective, Forty & Eight Parade Train Uses JASPER, Craig Hessenauer: Tips for Selling Large Ticket Items, JASPER Shootout Fundraiser for YOF, JASPER Chairman Receives Chamber Award, Detroit Diesel 6-71TA 'Pancake' Engine, Transmission Submersion Testing

JULY 2009

Features: Customer Profile: Harris Garage, Inc., Jasper Innovative Solutions Moves to Crawford Facility, Tobin Wins Driving Title for JET Transit, JASPER Offers 6.4L Diesel Complete Engine, U241E Toyota Added to JASPER Transmission Line-up, New Late-Model Ford/GM Engines Added to JASPER Line-up, Helping JASPER As We Seek The Right People.

MARCH 2009

Features: Customer Profile: The Engine Exchange, Eric Bakke: To Dye or Not To Dye, 'Do It Right' Award Winners, New Customer Feedback/Product Registration Program, JASPER Expands Domestic Engine Line-Up, JASPER Honored for Environmental Stewardship, JASPER Has New GM Diffs, While They Last

AUGUST 2008

Features: Customer Profile: Extreme Automotive, Kingman Distribution Center Open, Fred Ernst: Older Product/Newer Product, JASPER Receives Merit Certification from Indiana Department of Labor, JASPER Has More Domestic & Import Late Model Engines Available

MARCH 2008

Features: Customer Profile: Bailey's Service Center, Gas Department Gets Production Makeover, JASPER Hook's Morgenthaler for 2008 Season, "Be Car Care Aware" Campaign Celebrates Fifth Anniversary, JASPER's 2008 NASCAR Getaway Package.

NOVEMBER 2007

Features: Customer Profile: Friesen's Auto Center, Inc., JASPER Donates Truck for Anti-Bullying Program, Bob Cooper: The Three-Strikes Program, Radius Direct Mail Program from JASPER & bk2 Marketing.

JULY 2007

Features: Customer Profile: Dan's Auto & Tire Service, JASPER Solves GM V6 Cam Bore Alignment Issues, The 21st Century Tune-Up, Two Top-10 Outings for Chad Morgenthaler, A Letter of Thanks From A Satisfied JASPER Installer.

DECEMBER 2006

Features: Customer Profile: 3 Man Auto Service, Chuck Lynch: Changes in Valve Seat Machining, We Have Our Calendar Winners for 2007!, Matt Boehm: Turbocharger Failures, Steve Wallace Wins Two More ARCA Events, 3Rs: Ryan, Racin' & Rain.

JUNE 2006

Features: Customer Profile: Busch Takes Penske-Jasper Powered Dodge to Busch Series Win, Gervase Schwenk Celebrates 60 years at JASPER, Banner Tire South, Schedule the JASPER Show Car At Your Business, 85% of Vehicles Need You Right Now, The Beauties of God, Congressional Support Over 100 for "Right to Repair Act", Associate Shows His Artistic Talent.

MARCH 2006

Features: Customer Profile: Scribner Repair Center, Jerry Hammann: Dealing with Engine Sludge, JASPER uses Induction Heating in Gas Assembly, Coated Bearings from Federal-Mogul, Chad Morganthaler Joins Jimmy Ward on JASPER Fishing Team.

AUGUST 2005

Features: Customer Profile: Cape Auto Body and Service, JASPER's New Diesel Test Rooms Up and Running, On The Water with JASPER Pro Jimmy Ward, Moving Targets Helps Draw New Customers to Your Business, 2006 Calendar Contest Deadline September 1st, Doug Bawel: For Those Of Us Over 50... Congratulations!

JANUARY 2005

Features: Customer Profile: Whitey's Truck Center, Eric Bakke: Understanding a Dual Mass Flywheel, Managing the Manager, Lubricant News, Defined Policy on Coolers/Flushers, JASPER's NASCAR Getaway Package, Win A Heater! Send In Your Entry Today!

AUGUST 2004

Features: Customer Profile: Strite's Garage, Lee Palmquist: MLS: A Simple Solution for A Complex Problem, Wayne Mehringer & Mike Hall: Rear Axle Backlash vs. Rear Axle Overall Movement

JUNE 2004

Features: Customer Profile: West Service Center, On the Technical Side: The Heart of the Cooling System, Engine Oil Systems: Pressure vs. Flow, 2005 Calendar Contest Deadline September 1st, Car Debt Getting Out Of Hand?, Honda & Acura Performance Transmissions Available Through JASPER.

APRIL 2004

Features: Customer Profile: Clayton Automotive, Calvin Thorn: The Alternate Fuel Alphabet Soup - Part 2, Jeri Cochran: PTFE Shaft Seals - Part 2, JASPER Helps CARS Drivers in NASCAR Nextel Cup Test.

FEBRUARY 2004

Features: Customer Profile: Martinsburg Service Center, Calvin Thorn: The Alternate Fuel Alphabet Soup - Part I, Jeri Cochran: PTFE Shaft Seals - Part I, JASPER's NASCAR Getaway Package, Support "Right to Repair" Legislation.

DECEMBER 2003

Features: Customer Profile: Hainesport Auto & Truck Repair, 2003 Indiana Business Leader Of The Year, We Have Our Calendar Winners for 2004!, Hard 1-2 Shift: The Result or The Cause, Piston Ring Technology, Ideas to Improve Your Business, Associate Sponsor Spotlight.

OCTOBER 2003

Features: Customer Profile: M & M Auto Service, Cam Bearing Improvements, On the Technical Side: Transmission Seal Materials & Design, GAAS Seminar Examines Marketing to Female Repair Consumers, Associate Sponsor Spotlight.

JULY 2003

Features: Customer Profile: Link Automotive Service, Engine Remanufacturing: Design & Analysis, 2004 Calendar Contest Deadline September 1st, Business Management 101: How to Close the Sale, Bi-Metal Aluminum Bearings, Year II of Valvoline Cup Holds More Money, Merchandise for Grassroots Racers.

MAY 2003

Features: Customer Profile: Cox Automotive & Performance, Where Do They All Come From?, Support 'Right to Repair' Legislation, Severe-Duty Head Gaskets Bring Extra Margin of Protection, JASPER Wins ZF Award for Excellence, Associate Sponsor Spotlight.

FEBRUARY 2003

Features: Customer Profile: After Hours Auto Repair, A New Deal For A Lasting Seal, On The Technical Side: Troubleshooting From 1980-2002, Stump Lewis Wins Truck Challenge For JASPER Motorsports, Zach Bawel: Oh, The Potential!, Associate Sponsor Spotlight.

NOVEMBER 2002

Features: Customer Profile: Donnie Braun & Sons Auto Repair, On The Technical Side: Transmission Cooler Flow Checks, Technician Survey Confirms Importance of Vehicle Maintenance, Your Independent Garage Customer Advisory Committee, We Have Our 2003 Calendar Winners, Associate Sponsor Spotlight.

SEPTEMBER 2002

Features: Customer Profile: Telle Tire & Auto Service, More Power Less Compromise, On The Technical Side: JASPER's Cleaning Program Part 2, Zach Bawel: Increase Your Business Today, Associate Sponsor Spotlight.

JULY 2002

Features: Customer Profile: Roger's Marine Service, JASPER's Cleaning Program Part 1, Modern Technology Meets the Thrust Bearing, 2003 Calendar Contest Deadline August 31st, Associate Sponsor Spotlight.

APRIL 2002

Features: Customer Profile: Jeff's Auto & Truck, Inc., On The Technical Side (Basic Oiling System Principles), Zach Bawel: Do You Want To Close More Sales?, Teflon® Rear Crankshaft Seals for the Engine Remanufacturer.

JANUARY 2002

Features: Customer Profile: DuPage Tire & Auto, Inc., Re-Thinking The Engine Bearing, On The Technical Side: Maintaining The Diesel Fuel Injection System, Introducing... The InfoLetter, JASPER NASCAR Getaway.

NOVEMBER 2001

Features: Customer Profile: Kohrs Truck & Auto Repair, Inc., Automatic Transmission Testing, We Have Our Calendar Winners!, Doug Bawel: Things Change, Women Call The Shots On Buying & Maintaining The Family Car.

SEPTEMBER 2001

Features: Customer Profile: Community Car Care, On The Technical Side: Torque & Clamp Load, En Goy: The Doctor Is In, We Are All in Sales and Customer Service.

JULY 2001

Features: Customer Profile: Bridgewater Motorworks, JASPER Sponsors First Import Race Truck, On The Technical Side: Gaskets & Gasket Materials, Piston Ring Performance: Part II, Selling in A Soft Market, Gift From JASPER Gives College Students Access to New Technology.

MARCH 2001

Features: Customer Profile: Muensterman's Auto Services, Inc., Piston Ring Performance, Strong Industry Commitment Revealed in Recent Survey, JASPER Modified Series 2001 Banquet - A Blast!

JANUARY 2001

Features: Customer Profile: Myers Garage, On The Technical Side: Relay Checks for Chrysler 41TE, 42LE and 42RE, JASPER & Federal-Mogul Announce Strategic Partnership.

NOVEMBER 2000

Features: Customer Profile: Borches Hi-Tech Auto, Durability and Bearing Wear (Truth About Durability), 2001 Calendar Winners, On the Technical Side: A Brief Look Into Surface Finishes.

SEPTEMBER 2000

Features: Customer Profile: Rick's Automotive, Selecting the Perfect Bearing for Every Application, Special Feature Article "Are You Sitting Down", On the Technical Side: Understanding Positive Type Valve Stem Seals.

JULY 2000

Features: Customer Profile: RT Clapp, Inc., Layers of Strength (MLS Gaskets Have Arrived), 2000 Calendar Contest Info, Jacobs Electronics "DIS" Ignition Systems, On the Technical Side: Crankshaft Polishing for Today's Engines.

MARCH 2000

Features: Customer Profile: Carl's 4-Wheel Drive Performance Center, High-Tech Gauging, Mechanics or Technicians?, On the Technical Side: Charge Air Coolers.

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