Testimonials

Quality Work and Customer Satisfaction

Jasper Engines & Transmissions has consistently exceeded my expectations in every aspect. Their dedication to customer satisfaction is truly remarkable. I’ve relied on their products for years, and their commitment to reliability has never let me down. What sets Jasper apart is their unwavering trustworthiness. I know I can count on them to deliver quality, and that level of dependability is hard to find. If you’re in search of an engine or transmission solution, look no further. Jasper Engines & Transmissions is the gold standard in the industry, and I couldn’t recommend them more highly.

Daniel J. BussingerPlymouth Fleet
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Gentlemen: I would like to extend my gratitude and thanks to you, your associates, and your company for your hospitality during your factory tour. It gives me great pleasure to have been invited to join your family of associates for a day touring both your Indiana facilities. I gained not only a huge amount of knowledge from your tour about some of the processes and attention to detail that your company has value added to your product, but also an additional amount of respect for the commitment your company has to product quality, employees, community, and of course your customers. I have been in business myself for over 30 years. I have always strived for similar commitments as Jasper, however on a different scale. I must also commend the commitment, ingenuity, and resolve to keep a huge operation running with the efficiencies that are evident in every aspect of your operations. I totally enjoyed myself, and brought back with me more than I expected and would have ever hoped for. It is a great pleasure doing business with Jasper and its family of associates.
Mark SalemSalem Boys Auto Tempe, AZ 85284
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I don't do business with Jasper because the quality of their parts is second to none, or that they always say yes to my requests or that they give me free stuff. I do business with Jasper because they are good people. They work hard. They call me back. They do what they say and when they make a mistake or don't deliver what they said, they call me and tell me. From the folks who take in the cores and disassemble them to the delivery truck driver, each and everyone we've met over the last few years, acts like the kind of person who clearly knows right from wrong and has our best interests in front of their own. As a shop owner and media personality for the last 30 some years, I can tell what the administration of a repair shop is like, by reading their response to a written complaint I've been asked to arbitrate. As Sister Mary used to say in Catholic school, "if the top is rotten, so is the bottom." Or "If the bottom is rotten, it is because the top is too.". Most of us can identify with that. So because we interface with only the mid and lower levels of Jasper staff, I can promise that the top is fair, ethical and honorable and those ideals, those processes, those skills filter all the way to the bottom. Yea, I like what Jasper produces, that makes us look good to our Customers, but I do business with them, because of their staff, their employees are simply better than the others.
Dura-BiltSonora Transmissions
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We here at Dura-Bilt/Sonora Transmissions would like to take the time to thank you for your commitment to excellence, and as Jasper calls it the "Perfect Product". It is truly refreshing to do business with a company that stands by their word to deliver a quality product with a GREAT one hundred thousand mile warranty, on time, when promised. The commitment to customer satisfaction is unsurpassed. We look forward to continued success with Jasper Engines & Transmissions. To other companies that are looking to improve their bottom line also, consider these facts. 1. Fast, friendly and very knowledgable customer service. 2. Up to date product modifications and upgrades (better than OE). 3. Transmissions that have been dyno tested before shipment. 4. A company that has the tools to help you grow and remain profitable. 5. Nationwide warranty that is designed to be CUSTOMER friendly. 6. Technical updates for faster, easier installation.
John Moser
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Hello to all at Jasper Engines, Sorry it took so long to send this to you, now that I have retired from full time work in the transit operations, after 47 years of working with heavy duty trucks and city buses, being my last stop along the way at CARTA Chattanooga, Tenn. I have many people to thank for making my journey a very good one. I have seen many changes come and go along the way. I have depended on Jasper for heavy duty truck, bus transmission and rear end rebuilds for many years. I can say that I have never seen any defects in workmanship on any work they have done for me. Jasper was very dependable in these items, B 400R, 4R100, Dana 60,70 series, 6V92TT. The factory tour was great, wish it was longer, talked to many factory associates while I was there, they were the best, you have a wonderful group of caring people, no wonder you have great products to offer. Your products would rank the best. Your Plants are the cleanest I have ever seen. Housekeeping is 100%. All people that do any kind of work in the Auto, Truck, Bus related fields should come to your plants to see first hand, on what a good product you have to offer. The Plane ride was the best, the pilot was super, very nice. I would like to thank all for your help in making my job one of the best. I will never forget the journey. Many thanks to Gayla Steffe a very fine lady. Thanks to Dave Ernst, a person I could depend on to answer all of my many questions. Thanks to Charles Wilson, Jason Ragsdale for all of their special input and treatment on my many questions. At a local level, Scott Rogers is one of the finest persons I have ever met. He cares 100%, he was always there when I had any questions. The shipping on any item was the best. When I called Scott or Ken Cozart at your Chattanooga, Tenn. location it was a done deal. I could forget about it because I knew it would be handled and be complete. My hat is off to Scott, he done one heck of a job for me. The photo is for Dave Ernst. Would you please see that he gets it, as this is my hobby. I am a rail car owner and operator. I would like to come back to you plants soon if I could. You may post this and use this any way you like. It would be great to work for Jasper Engine.
Bryan KelleyValley Automotive Electric
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There is nothing better than selling a product I know is top notch. When I sell a JASPER product the customer is best served in value and quality. Thanks JASPER for the attention to detail and the unrivaled customer service. Both of these create a sale time and time again.
Steve Little
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Hi, Just wanted to share my experience with your product. I had a Jasper engine and transmission installed in my 1989 Chrysler Le Baron. Within two months of installation my son and I put your product to an extreme test by driving from Chattanooga, Tennessee to Prudhoe Bay, Alaska and then back home via California in only three weeks time. Your engine and transmission performed flawlessly whether operating in the snows of Antiqa Pass (with its 12% grade) or in the deserts of California, Nevada, and Utah. We went from sea level to several thousand feet in elevation without using a drop of oil or experiencing any problems during the almost 11,000 miles we traveled. All I did was change the oil and filter every 3 or 4 thousand miles (depending on how handy a service center was) and changed the air filter. I bought your product because of the good experience I had with my 1970 Camaro's Jasper engine. Instead of buying a new car I saved thousands of dollars which could be used on such things as trips to Alaska. I'm hoping to repeat the drive to Alaska in the next few years but this time take the Camaro. Once again, thank you for a wonderful product.
Donald E. Merrill, Sr., OwnerJ.R.'s Auto Clinic, Inc., Cape Coral, FL
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We at J.R.'s Auto Clinic now have a better understanding of what goes into your finished products, and for us there will be no other.
Miller BreeseAdvanced Automotive
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I was amazed by the technology involved in the plants. A star note goes to cleanliness, I still have wonderment on how your people keep the shop areas so clean. We work on this in my shop all the time and we don't compare to your plants. It is great news to have a business that takes such pride in building engines and transmissions the way you do!
R.W. KidelNew Mexico Propane
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In 40 years of being a mechanic, fleet manager, and District Manager for Heritage Propane I have never had a good experience with a rebuilder until now. WOW, what a team! I envy you having so many competent people working for you. After this experience you have all of my business.
Brad Hylton & Ron WirthTru Tech Automotive, Inc.
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We wanted to thank you for letting us participate in such a wonderful tour of your factories. The plane flight, food, facilities, and people were all enjoyed. You have definitely completed your goal of showing us your remanufacturing procedures firsthand. For a company to spend the money and effort on showing us "how you do it", anyone can see that you are doing your absolute best to produce the perfect product. Seeing the factories has definitely given us the extra confidence to help make a Jasper product sale. Thank you again. As long as you are holding your standards this high, we will continue to make your product our first option for customers.
Pat Moody - Service AdvisorDouglas Automotive, Crystal Lake, IL
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We wanted to thank you for letting us participate in such a wonderful tour of your factories. The plane flight, food, facilities, and people were all enjoyed. You have definitely completed your goal of showing us your remanufacturing procedures firsthand. For a company to spend the money and effort on showing us "how you do it", anyone can see that you are doing your absolute best to produce the perfect product. Seeing the factories has definitely given us the extra confidence to help make a Jasper product sale. Thank you again. As long as you are holding your standards this high, we will continue to make your product our first option for customers.
Jeffrey S. WoodallAuto Plus Inc.
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I recently completed a tour of your facility in Jasper and just wanted you to know how impressed I was with your operation and more importantly your team. I want to thank you for spending time with me and answering all of my questions. I have been studying the principles of continuous improvement and was amazed by some of your results. Some of the improvements that you have made have given me ideas for my own operation. I would very much enjoy seeing your facility in a few years to see how it has progressed. I realize that the changes you are implementing are the direct result of the input from your people. I know that any organization is only as good as its folks and judging by the high caliber people I met, I can clearly understand why Jasper Engines & Transmissions is a first class operation!
T.J. KennedyRichards Honda Staff Baton Rouge, LA
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Hello Jasper Team, Just wanted to drop a note letting you know how much of an enjoyment it to do business with a company such as yours. Everyone from your inside sales to your area sales rep, Troy Pourciau are very knowlegable and professional every time we come in contact. Thanks again for the unmatched service and keep up the GREAT Work !!
Scooter OwensJones Auto & Marine Houston, TX
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I am writing to let you know how happy we have been since we started using JASPER at the beginning of year. We have installed a number of your engines and transmissions and have found your product to be of the highest quality available to us as an independent auto repair shop in the Houston Metro area.
Stephen LangoneLorton, VA
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Hello, I had a JASPER engine put in my son’s Wagoneer (AMC Jeep 360) and I think the feeling of dependability of a new engine is super. Knowing my son’s Jeep is reliable.
Lynn AtwoodBeckwith’s Auto Repair Humble, TX
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Just wanted to drop you a quick note of thanks. My staff and I thoroughly enjoyed the tours of your facilities last week. I believe that the trip will help facilitate a shift in our "engine mentality." Engine replacement has been a service that we have avoided in the past. The confidence that my service advisors now have in your product will make their sale tasks easier and also more frequent.
Roger LarsonNorthland Diesel Service, INC. Bellingham, WA
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This impressive tour really shows me JASPER’s old-fashioned values of quality work, positive work environment and treating customers #1 really is the bedrock foundation of a successful business.
Walter Krumm, Jr.Walt’s Brake Ocala, FL
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This impressive tour really shows me JASPER’s old-fashioned values of quality work, positive work environment and treating customers #1 really is the bedrock foundation of a successful business.
Ricky EakinsWrench Connection Orlando, FL
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As an auto repair technician and business owner, I have learned that quality parts are always in my company's best interest. Sometimes this lesson has been both painful and expensive. JASPER engines and transmissions are the only components I offer to my customers. The commitment to excellence and perfection of the final product is without question. This gives me great confidence when selling the JASPER product line to my clients, friends and family. Also, I chose to install a JASPER engine and transmission in my personal vehicle over all other manufacturers. I neither asked for, nor received any discounts, but instead based my decision on quality of product and warranty of product. In my personal opinion, JASPER is the only way to go for quality drivetrain components.
Emil PriscoE & J Auto Repair Rogersville, TN
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Many times in business we are so busy worrying about our own business we forget to tell people they are doing a good job. We at E & J Auto Repair would just like to tell you folks at JASPER that we appreciate the job you do for us. We always tell our sales representative, Mark Derrick, how much we appreciate the professional way that JASPER conducts business. We are very pleased with both Mark and the service the Knoxville branch give us. When we call our orders in, we always try to talk to Janie Schnuck at ext. 2088 because she always has a positive attitude and gives us great service. It is because of these people and the quality product you provide that makes JASPER the only supplier of remanufactured engines and transmissions for us.
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